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Terms of Service

Terms for using this website and requesting OptiGlazer services.

These Terms of Service govern use of the OptiGlazer website and inquiries submitted through it. Any paid service engagement may also be governed by a separate proposal, agreement, statement of work, or invoice.

Last updated: April 27, 2026

Service boundary

Internal approval remains with your team.

OptiGlazer supports quote and order-entry workload. Your internal team remains responsible for final estimating, pricing, review, approval, and project decisions.

Website Use

You may use this website to learn about OptiGlazer, review service information, and submit inquiries. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, submit malicious code, or use the website for unlawful or harmful purposes.

Service Information

Website content describes general service offerings and may change over time. Pricing, availability, capacity, turnaround, software fit, and scope are subject to confirmation before any engagement begins. A website inquiry does not create a client relationship by itself.

Client Responsibilities

If you request services, you are responsible for providing accurate, complete, and authorized project information, including:

  • Approved drawings, schedules, revisions, addenda, notes, and scope direction.
  • Software access, instructions, naming preferences, and review expectations when applicable.
  • Timely clarification when project information is missing, unclear, or conflicting.
  • Final review, approval, pricing decisions, and contract responsibility.

Payments and Commitments

Public pricing is provided for general planning. Actual billing, payment schedule, minimum commitment, start date, scope, and cancellation terms should be confirmed in writing before service begins. Unless otherwise agreed, dedicated capacity is reserved for one client company during the agreed service period.

Intellectual Property

The website, brand, logo, design, copy, graphics, and related materials are owned by OptiGlazer or its licensors and may not be copied, modified, distributed, or used without permission, except for ordinary website viewing and reasonable internal evaluation.

Third-Party Software and Materials

OptiGlazer may reference third-party manufacturers, software platforms, or systems to describe workflow compatibility. Those names belong to their respective owners. OptiGlazer is not responsible for third-party software performance, access, outages, licensing, pricing, or terms.

No Guarantee of Outcome

OptiGlazer aims to provide organized support and clear handoff, but does not guarantee project award, quote acceptance, approval, revenue, profitability, error-free documents, or any particular business result. Final review and approval remain with the client.

Limitation of Liability

To the maximum extent allowed by law, OptiGlazer is not liable for indirect, incidental, consequential, special, punitive, or lost-profit damages arising from website use, submitted information, or reliance on website content. Any paid engagement should define liability terms in the applicable written agreement.

Contact

Questions about these Terms may be submitted through the Work With Us form or any official contact method provided by OptiGlazer.

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