Information We May Collect
OptiGlazer may collect information you choose to submit through the website or during the inquiry process, including:
- Name, company name, email address, phone number, and message details.
- Preferred support level, software used, quote volume, backlog details, timeline, and related business context.
- Project documents or sample scopes you choose to provide, such as drawings, schedules, revisions, notes, or related files.
- Basic website usage information, such as browser type, device information, pages viewed, and referral source, if analytics are enabled.
How We Use Information
OptiGlazer may use submitted information to:
- Respond to inquiries and follow up about requested services.
- Evaluate fit, software compatibility, support level, workload, and timeline.
- Provide quote and order-entry support when a working relationship is established.
- Maintain business records, improve the website, and support internal operations.
- Protect the website, business, clients, and related project information from misuse or unauthorized access.
How Information Is Shared
OptiGlazer does not sell personal information. Information may be shared only when reasonably necessary
to operate the business, provide requested services, comply with legal obligations, protect rights or
safety, or work with trusted service providers that support website hosting, communication, form handling,
file storage, analytics, or business operations.
Project Information and Confidentiality
Project information submitted to OptiGlazer is treated as confidential working material and used for the
requested evaluation or service. Clients should avoid submitting documents they are not authorized to
share. Additional confidentiality terms may be included in a separate agreement, statement of work, or
service contract.
Cookies and Analytics
This website may use cookies, analytics tools, or similar technologies to understand website activity,
improve user experience, and measure performance. You can usually adjust cookie settings through your
browser. Some features may not work as intended if cookies are disabled.
Data Security and Retention
OptiGlazer uses reasonable administrative, technical, and organizational safeguards intended to protect
submitted information. No website, email, storage system, or internet transmission can be guaranteed to
be completely secure. Information is retained only as long as reasonably needed for business, service,
legal, accounting, or operational purposes.
Your Choices
You may contact OptiGlazer to request access, correction, deletion, or limitation of information you have
submitted, subject to legal, contractual, and operational requirements. You may also opt out of nonessential
communications by following the instructions provided or contacting OptiGlazer directly.
Contact
For privacy questions or requests, contact OptiGlazer through the Work With Us
form or any official contact method provided by OptiGlazer.
